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54 Golden Nuggets: The Best of the Telephone Doctor by Nancy Friedman

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Question: Why is“No Problem” aBig Problem?

We hear what bugs people a lot—and often. Our customers share their random thoughts with us. One of the most common comments recently is when we are told “no problem” instead of a genuine “thank you” or something else that might be more appropriate.

And when a customer is asking for something, it seems the general public would rather hear, “I’ll be happy to get that for you” instead of “no problem.”

Where did the expression “no problem” come from?

Ever been on a cruise? Well if you have, you know that if you wanted six more desserts, the waiter will tell you “no problem.” In fact, everywhere on the ship, people seem to be saying “no problem.” The phrase started in the islands and made its way to our ...

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