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7 Principles of Conflict Resolution, The
book

7 Principles of Conflict Resolution, The

by Louisa Weinstein
August 2018
Intermediate to advanced content levelIntermediate to advanced
232 pages
4h 53m
English
FT Publishing International
Content preview from 7 Principles of Conflict Resolution, The

CHAPTER 6

PRINCIPLE 3: APPLY THE RESOLUTION FRAMEWORK FOR DIFFICULT CONVERSATIONS (STAGE 1)

Stage 1: Preparing for the conversation

The resolution framework is set out in two stages, the first focussing on preparing for the conversation and the second equipping you to have the conversation itself. Although it is tempting to go straight to the process of how to have the conversation itself, preparation can make every difference so I would urge you to give equal attention to both this chapter and the next.

Success is where opportunity and preparation meet

Bobby Unser

When we are about to have these conversations, we rarely plan. However, through a plan we give ourselves the opportunity to anticipate challenges, be more prepared to deal with ...

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Publisher Resources

ISBN: 9781292220949