secret 3
Great leaders know how to master their emotional response
‘People who cannot marshal some control over their emotional life fight inner battles that sabotage their ability for focused work and clear thought.’
Daniel Goleman1
Have you ever had that experience where you overreact to something and then regret it for days, if not months, afterwards? Have you ever tried to backtrack after blurting out something that you didn’t really mean, but it just came out anyway? Welcome to the emotional response.
We’ve all had that moment when something has triggered a disproportionate response from us, and we have fired off a tirade of criticism or ...
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