O'Reilly logo

7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience by Scott McKain

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

NOTES

INTRODUCTION

  1. Greco, Jamie, “Children’s Theatre Turns Back Time with ‘Schoolhouse Rock.’ ” Daily Herald (Arlington Heights, IL). Paddock Publications, 2010. Retrieved August 29, 2013, from HighBeam Research: http://www.highbeam.com/doc/1G1–240149673.html.

  2. Bohn, Kevin, “ ‘I’m Just a Bill’: Schoolhouse Rock, 40 Years Later, Still Teaches Generations,” CNN. Retrieved August 29, 2013, from http://www.cnn.com/2013/01/14/politics/schoolhouse-rock-40.

  3. Elsmer, Mark, Elsmer Cove Forums. Retrieved August 30, 2013, from http://www.elsmer.com.

CHAPTER 2

  1. “How Not to Act in a Job Interview: Real Examples of Hilariously Bad Behavior Reported by Interviewers,” GradView.com. Accessed August 30, 2013, from http://www.gradview.com/articles/careers/big_mistake.html ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required