Introduction

Pandora's box has been opened. Businesses in all industries run on computer data, and now there's no turning back.

When I was little, offices were still full of filing cabinets. Each customer, patient, client, vendor, and supplier had their own labeled manila folder in one of those cabinets. In fact, many offices have kept their filing cabinets well into the 21st century. Spilling your coffee on a few forms could damage lucrative business data. Unauthorized data access happened if someone found the secretary's physical key and unlocked cabinets they weren't entitled to. Some cabinets were designed to be fire resistant. But backing up all that data to a second location for the sake of business continuity in a disaster is always a good idea, one that was often not conducted because a clerk would have to put each page through the photo copier one by one, ever so tediously.

Now businesses keep their lucrative data on computers, whether that business is Smith's Convenience on the street corner or a multibillion-dollar military contractor. Some of these businesses still have filing cabinets, but they're working hard to digitize as much as possible.

The computer data that flows through businesses in all industries isn't just sensitive data on customers. It isn't all precious financial data, either. Some of it is security patches for our operating systems, applications, and firmware. Some of it is the email your employees are sending and receiving, whether on a company-owned ...

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