chapter 5:

Build High-Impact Communicators

“Good communication is as stimulating as black coffee and just as hard to sleep after.”

Anne Morrow Lindbergh

One of the most common deficits young professionals enter the workplace with is a lack of professional communication skills. And unfortunately, for young professionals and you, this deficit in communication is actually a combination of many deficits that run the gamut from a lack of professionalism, to not choosing the right medium for one’s audience, to a general inability to construct a well-developed, coherent argument. The reasons for these consistent communication blunders are numerous. ...

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