Introduction

HUMAN RESOURCES starts with managers—frontline, in-the-trenches leaders who oversee the work of their teams day in and day out, through good markets and bad, and through new change initiatives that seem to be never ending in today’s business environment.

The challenges are daunting, but there have also never been more opportunities to grow and develop leadership careers. Think about the challenges that companies face at the onset of the third millennium—evolutionary change at revolutionary speed, the explosion of new technologies, intense global competition, mergers, integration, and a host of other challenges for keeping up competition-wise at a breakneck pace. Yes, it sounds exhausting, and in many ways it is, but the opportunities ...

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