November 2020
Beginner to intermediate
250 pages
7h 41m
English
Content preview from 97 Things Every SRE Should Know
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Chapter 53. In Search of the Lost Time
Ingrid Epure
Who hasn’t faced a significant outage caused by a problem you thought could wait six more months—whoops! How we wish we could have avoided this fire, and how nice it would have been to have had that time to prevent it. But we never do; time is the scarcest of resources in engineering.
We keep ending up in this place, and we know why. Infrastructure teams wear many hats: supporting product teams and running the existing systems, on call, developer workflows, and provisioning; the list can go on. With so few hours in a day and a finite number of resources, paying down tech debt and building automation and tooling get deprioritized in favor of feature work. After all, product is what sells; the company is trying to grow and stay alive, so most of the effort goes into acquiring new customers by building awesome solutions to their problems.
The deprioritization of this work robs us of the opportunity to be open to changes or figure out how greenfield work might fit in with the current work. In this world, wouldn’t it seem more sensible to wait for a Holy Grail–type of project to solve a problem—to the detriment of small, continuous improvements?
The lack of space or time is why it takes some organizations so long to figure out things like CI/CD (continuous integration/continuous delivery). Instead of rolling it out bit by ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.