30 ◾ A Factory of One
is no hard-and-fast system at the bank, surely there must be
some ad hoc or unofficial method for dealing with them. 5S,
rigorously applied, would have identified that problem within
the week of the arrival of the check, long before the managing
director’s arrival in the vice president’s office.
So, what does office 5S look like? Rather than shoehorn my
recommendations into each of the 5Ss, I think it’s better to paint
a picture of the 5S workspace. That way you won’t get bogged
down into worrying whether something is “sort” or “straighten.”
The Desktop
First, it’s important to realize that the desktop is a workspace.
It’s not a storage space.
That is to say, the desktop is a place for you to think, to
analyze, to solve prob ...