
83
Chapter 4
Visual Management
Introduction
We’ve already established what 5S can do for you. By clean-
ing out the physical, digital, and mental junk that accumulates
in your office and in your mind, you’re better able to see the
value and the waste in your work and spot any abnormalities
or errors. This is important stuff. Unfortunately, it’s not enough
to help you manage the torrent of intangible work that is com-
ing at you from all directions.
We’ve also seen how improving the flow in your work
processes can help you reduce waste. Having a process for
dealing with your work, cutting down on interruptions, group-
ing similar tasks, using checklists ...