From Bad to Good, and From Good to Great ◾ 135
◾ Current Conditions: Describes what’s currently known
about the problem or issue.
◾ Goals/Targets: Identifies the desired outcome.
◾ Analysis: Analyzes the situation and the underlying causes
that have created the gap between the current situation
and the desired outcome. This is where you can use your
five-why analysis.
◾ Proposed Countermeasures: Proposes some corrective
actions or countermeasures to address the problem, close
the gap, or reach a goal.
◾ Plan: Prescribes an action plan of who will do what and
by when in order to reach the goal.
◾ Follow-up: Creates a follow-up review/learning process
and anticipates remaining issues.
The elements of the A3 follow each other in a logical
sequ ...