1. Overview

This book is about discovering ideas in faraway places and building bridges to welcome them home.

Introduction

Ideas matter. They are the seeds from which innovations grow. Innovating to achieve competitive differentiation is the top business challenge today. And analytics is the high-octane fuel to power innovations to achieve business breakthroughs.

The premise of this book is that healthcare can learn a lot from other industries. Industries develop deep and unique strengths in certain areas and get very proficient in the associated analytics. Other industries that do not experience the same set of forces do not develop these analytics capabilities. They are blinded from them and their potential performance is constrained. This ...

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