A Guide to IT Contracting, 2nd Edition

Chapter 5

Statements of Work

CHECKLIST

Preliminary Considerations

• □ Due diligence process

• □ Form of professional services agreement

General Requirements

• □ Term—open-ended or limited

• □ Termination provisions

  • – Material breach of agreement

  • – Insolvency/cessation of business

  • – For cause

  • – Acceptance testing

  • – Procedures

  • – Criteria

  • – Remedies at no cost

  • – Timeframe for failures to correct

  • – Payment of fees linked to milestones and testing completion

• □ Personnel requirements

  • – Minimum skill requirements

  • – Interview process

  • – Naming of key personnel

  • – Replacement procedures; no charge for overlap and ramp-up

  • – Efforts to ensure consistency of personnel

  • – Turnover penalties

  • – Supplier has sole responsibility for personnel

• □ Use and identification ...