Chapter 7
CHECKLIST
Where’s the Agreement?
□ Identify all relevant contract terms
□ Keep accurate copies of the agreements
□ Record the date of acceptance
Risks and Issues
□ Business assessment of risks posed
□ Understand as-is nature of software or service
– No warranties
– No indemnities
– Very limited liability, if any, for the vendor
□ Customer has unlimited liability for both direct and consequential damages
□ Identify contractual provisions that could place customer intellectual property at risk
– Feedback clauses
– Train personnel not to reveal or disclose proprietary information or intellectual property
□ Avoid placing sensitive information at risk
– No confidentiality protection ...
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