Case Study: Organizational Justice
The Case for Organizational Justice
Contributed by Katrina P. Merlini, PhD
Assistant Professor, Florida Institute of Technology
- Describe the concept of organizational justice.
- Identify benefits and consequences of organizational justice in the workplace.
- Based on the information presented in the case studies, recognize how employee organizational justice perceptions may be impacted.
- Describe strategies to increase perceptions of organizational justice in the performance management context of each case study.
Brief Organizational Justice Overview
Organizational justice refers to individuals' perceptions of fairness in the workplace (Cropanzano and Discorfano 2007). Organizational justice is a widely researched construct that has several implications for the workplace, from employee performance (e.g., Colquitt et al. 2001) to the prevalence of retaliatory behaviors (e.g., Skarlicki and Folger 1997). Thus, it is an important construct to examine in the human resource domain.
Organizational justice perceptions consist of three primary dimensions, distributive, procedural, and interactional justice, each associated with important organizational outcomes (Bies and Moag 1986; Colquitt et al. 2001). Distributive justice refers to the appraisal of the fairness of outcomes, such as pay, given in an organization (Colquitt and Greenburg 2003). These distributive fairness appraisals are based on subjective ...