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A Guide to IT Contracting by Michael R. Overly, Matthew A. Karlyn

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Contents • xvii
Product Pricing .................................................................. 289
Additional Considerations ............................................... 290
Summary ..................................................................................293
Chapter 24 Data Agreements ............................................................ 295
Checklist ...................................................................................295
Overview .................................................................................. 296
Key Contractual Protections ................................................ 296
Summary ................................................................................. 300
Chapter 25 Website Development Agreements ............................... 301
Checklist ...................................................................................301
Overview .................................................................................. 303
Initial Issues to ink About ................................................ 303
What Are the Basic Objectives of the Website and the
Development Agreement? ..................................................... 304
Intellectual Property Ownership ......................................... 306
Soware Requirements .......................................................... 306
Schedules and Timetables ..................................................... 308
Term and Termination .......................................................... 309
Fees and Charges .....................................................................310
Project Management ...............................................................311
Acceptance Testing .................................................................312
Warranties ................................................................................313
Indemnications......................................................................314
Content of the Website ...........................................................315
Linking Issues ..........................................................................316
Insurance ..................................................................................316
Reports, Records, and Audits ................................................317
Training/Education/Troubleshooting .................................. 317
Additional Provisions to Consider ........................................317
Summary ..................................................................................318
Chapter 26 Social Media Policies ..................................................... 321
Checklist ...................................................................................321
Introduction .............................................................................322
Policy Scope and Disclaimers ................................................323
xviii  •  Contents
No Expectation of Privacy .................................................... 324
Right, But No Duty, to Monitor ............................................325
Conduct in Social Media ........................................................325
Social Networking and Weblogs ...........................................327
Employee Questions and Signature ......................................327
Summary ................................................................................. 328
Chapter 27 Critical Considerations for Records Management
and Retention ................................................................. 329
Checklist ...................................................................................329
Overview ...................................................................................330
Avoiding Spoliation Claims ...................................................331
Impact on Litigation/Discovery Costs .................................332
Developing the Policy .............................................................332
Litigation Discovery Procedures ...........................................333
Developing e Retention Schedule .....................................333
e E-Mail Problem ................................................................338
Authorized Storage Locations ...............................................339
Condentiality and Security ................................................. 340
ird-Party Vendors .............................................................. 340
Proper Destruction................................................................. 340
Summary ................................................................................. 341
Glossary ...............................................................................................343
FFIEC Booklet.....................................................................................367

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