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A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition by Project Management Institute

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10.3 Control Communications

Control Communications is the process of monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met. The key benefit of this process is that it ensures an optimal information flow among all communication participants, at any moment in time. The inputs, tools and techniques, and outputs of this process are depicted in Figure 10-7. Figure 10-8 depicts the data flow diagram of the Control Communications process.

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The Control Communications ...

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