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A Handbook of Digital Library Economics by Wendy Evans, David P. Baker

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Case Study 11

Adding e-books and audiobooks to the search experience

How one vendor addressed customer needs and created a better e-book system for libraries

Michael Gorrell

Abstract.

The case study describes and explores various costing and pricing models for content and service delivery from the point of view of a major library supplier.

Keywords

access

content

costing models

e-books

EBSCO

EBSCOhost

patron driven

pricing models

Introduction

EBSCO Publishing (EBSCO) has been a long-time research database provider but with the acquisition of NetLibrary from OCLC in March 2010, EBSCO embarked on a new mission, to incorporate e-books and audiobooks into the EBSCOhost® research experience. Librarians had been encouraging EBSCO to add e-books ...

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