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A Leader's Guide to Knowledge Management by JoAnn Girard, John Girard

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Welcome

Welcome to A Leader’s Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance. We are delighted that you have decided to embark on this journey of discovery. We hope that you enjoy this book as much as we enjoyed writing it!

At a recent conference, the keynote speaker suggested that just about everything that needed to be known about Knowledge Management already existed. We think he was referring to the seminal works in the domain, such as Nonaka and Takeuchi’s The Knowledge-Creating Company (1995), O’Dell and Grayson’s If Only We Knew What We Know (1998), Davenport and Prusak’s Working Knowledge (1998), and perhaps a few others. He suggested there was no need for any more books, but rather executives should ...

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