CHAPTER 22

Compliance and Risk Management

In libraries and library systems, compliance and governance collaborate in an interdependent relationship. Compliance frameworks establish safeguards and controls to meet legal, regulatory, and industry certification requirements while governance provides strategic direction and oversight. Compliance staff must have a full grasp of technology and how it aligns with the strategic goals of the organization.

Risk assessments and audits are a regular feature in compliance. Standards and requirements are also industry-specific, sometimes requiring infrastructure, process, rules, and retention requirements. For libraries, some of the critical compliance standards include privacy and confidentiality, accessibility, ...

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