Book description
Understanding how and why employees behave as they do is a critical skill for managers in every organization.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- About This Course
- How to Take This Course
- Introduction
- Pre-Test
- 1 People in Organizations: A Systems Approach
- 2 Self-Awareness: The Importance of Understanding Ourselves
- 3 Motivation: What Inspires People to Do What They Do?
- 4 Communication: Getting Your Message Across
- 5 There Is More to Performance than Just Management!
- 6 Teams That Work: The Structure and Dynamics of Work Groups
- 7 Change That Works: The Process of Guiding Change
- 8 Leadership: Translating Vision into Reality
- 9 Putting It All Together: Organizational Effectiveness
- Bibliography
- Glossary
- Post-Test
- Index
Product information
- Title: A Manager’s Guide to Human Behavior, Fifth Edition
- Author(s):
- Release date: April 2010
- Publisher(s): AMA Self-Study
- ISBN: 9780761212416
You might also like
book
The Social Psychology of Change Management
Changes are rarely accomplished by individuals. People are social animals and changes are social processes which …
book
The Psychology of Consumer Behavior
After years of study in the area of consumer behavior, Mullen and Johnson bring together a …
book
Toxic Organizational Cultures and Leadership
Toxic organizational cultures and leadership have led to major reputational failures, with the greatest impact felt …
book
The Executive Coach in the Corporate Forest: A Business Fable
Written as a business fable, The Executive Coach in the Corporate Forest is the story of …