Table 5.1 When do you need escrow?
Type and scope of software Type of supplier Stability of software Need for escrow
Standard package used across the company Large multinational software company Very stable: no maintenance is required and new versions and upgrades appear as a matter of course. Little risk of the owner going out of business; the owner is unlikely to agree to an escrow arrangement.
Standard package; medium criticality–used daily Successful specialist software company Stable: but could be acquired and is reliant on few customers; upgrades required to address business issues. Medium risk of the owner going out of business; and ownership of package may change.

Should check if owner has ...

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