Book description
Now a days, letters, reports and emails are vital components of business practice. Communication is increasingly global, but it's not any easier to understand or contribute to for non-fluent English speakers. There is increasing pressure to be able to produce effective documents for a business environment but little help out there to do so efficiently, resulting in wasted time and uncomfortable business communication.
This book provides a wealth of practical information for any person who aims to produce short, effective documents within the work environment. It offers sensible, valuable and helpful rules for producing effective short reports, memos, letters and e-mails that are clear, concise and easy to read for the busy manager or supervisor working in the demanding setting of modern industry or commerce.
But it goes further: not only are rules provided for the inexperienced business writer, but models are proposed which provide solutions for a whole host of business situations – providing help, support and encouragement for the many thousands of business writers who need to feel confident in their writing.
Table of contents
- Cover
- Endorsements
- Copyright page
- Title page
- About the Author
- Foreword
- Preface
- Introduction
- What Does this Book Cover?
-
Chapter 1 Business Writing Style
- 1. Keep your purpose, readers and content in mind
- 2. Keep your sentences short
- 3. Use positive language
- 4. Use linking words
- 5. Use simple, familiar words
- 6. Use the passive voice for specific reasons
- 7. Use bullet points and numbered lists correctly
- 8. Use tables and charts effectively
- 9. Use impersonal style when expressing opinions
- 10. Avoid outdated expressions
- 11. Avoid repetition
- 12. Avoid turning verbs into nouns
- Chapter 2 Business Memos
-
Chapter 3 Business E-mails
- 1. Write a clear subject line
- 2. Use the “cc” button
- 3. Use the Out of Office Assistant
- 4. Use attachments for long documents
- 5. Keep your message short
- 6. Don’t use e-mail for immediate action
- 7. Use spell check
- 8. Use courteous language
- 9. Provide an action statement when necessary
- 10. Identify yourself clearly
- 11. Do not overuse abbreviations
- 12. Do not use all capitals when typing
- Chapter 4 Common Writing Errors
- Chapter 5 Useful Business Phrases
- Chapter 6 Avoid Confusing Words
- Chapter 7 Personal Business Documents
- References
- Acknowledgements
- Index
Product information
- Title: A Practical Guide To Business Writing: Writing In English For Non-Native Speakers
- Author(s):
- Release date: December 2012
- Publisher(s): Wiley
- ISBN: 9781118410813
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