Chapter 1 Introduction

1.1 Introduction

This book is a practical text that seeks to demystify the measurement of site labour/resource productivity.

In line with the Society of Construction Law Delay and Disruption Protocol launched in October 2002, this book also puts forward a rational and sufficiently accurate method of quantifying the effects of disruption in terms of both cost and time.

Disruption claims impact on the whole of the construction industry, so this book is written for all those members of the construction industry who are involved in submitting, evaluating, awarding, managing and resolving disruption claims.

It is my view that the methods used to quantify disruption must be readily usable by site management. Agreement at this level is the target of the solutions proposed, as it is hoped that this prevents the claim escalating to the formal dispute resolution procedures. It has been my experience that resolving claims for delay and disruption at site level reduces the souring of site relationships and prevents loss of senior management/head office time, which in turn prevents the cost of formal dispute resolution (adjudication, arbitration and litigation).

The solutions proposed in this book also seek to be realistic and to recognise that, in practice, any method of quantifying the cost and time effects of delay and disruption must be sufficiently accurate, robust and useful that the method employed at site level can also be used (if needed) by adjudicators, ...

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