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A Practical Guide to Reducing IT Costs by Dan Cassidy, Anita Cassidy

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IT PROCESSES

What you get by reaching your destination is not nearly as important as what you will become by reaching your destination.

—Zig Ziglar

Improving IT processes is a way to reduce operational costs while also improving the quality of services and value to the organization. Process improvement typically generates a long-term savings rather than short-term, but it is typically sustainable savings, assuming that processes continue to operate in the improved state. In general, you will not strip out dollars in the monthly income statement by working on processes, but there are behind-the-scenes savings in efficiencies and opportunity ...

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