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A Practical Guide to Reducing IT Costs by Dan Cassidy, Anita Cassidy

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COMMUNICATION

Adversity is another way to measure the greatness of individuals. I never had a crisis that didn’t make me stronger.

—Lou Holtz

It is critical that communication regarding cost reductions be open, honest, frequent, and sincere. Without strong communication with both the business and IT throughout the entire process, cost reduction plans could backfire or produce undesirable results. This chapter presents communication tactics and suggestions in two areas:

  • Communicating with the business

  • Communicating with IT

COMMUNICAT ING WITH THE BUSINESS

Communicate in Business Terms

Chapter 2 outlined a process to communicate the IT budget ...

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