CHAPTER 10

Deploy

Overview

Deploy is the project phase that places project deliverables into routine use. This phase performs transitional tasks required for sustainment, benefits realization, and organizational change management.

Project teams sometimes underestimate organizational change management efforts because the change seems trivial or straightforward to them when it isn’t for the end-users.

Communication Is About Repetition

One summer, Yogi and Jocelyn volunteered at Heritage Park Historical Village, Canada’s largest living history museum. They donned historically accurate clothing from rural Alberta’s turn of the 19th century.

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Heritage ...

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