Chapter 13. No Trust

Sometimes trust between employee and employer can break down not because of broken promises, but because a boss is devious and secretive, and sets employees against each other in a Darwinist make-or-break style of running the office. When the employees discover what the boss is doing, resentment builds, and morale and productivity suffer. Employees no longer trust the boss with any information or concerns and may even work against him if they can. Meanwhile, the boss is often unaware of what the employees are feeling or doing because they are acting individually or in concert behind his back. The reason for all this stealth is that when a great power divide exists, employees are afraid to bring their problem to anyone higher ...

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