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A Sysadmin's Guide to Navigating the Business World by Mark Burgess, Carolyn Rowland

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4. The Key to Communication

M: First rule of life: Try to never waste anybody's time.

In this chapter we will discuss how to develop best practices for communicating with business leaders.

Being a strong communicator does not mean you are headed down the “management track”—though it does open that door. Expert technical people who can communicate effectively with business leaders are uncommon. This skill increases your positive visibility within your organization and provides you with an important soft skill in the profession.

4.1 Effective Communication

Communication is hard. It is not only about putting words out there. It is about the right number of words, at the right time, sending the right signals, with the right body language, containing ...

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