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A Web for Everyone by Whitney Quesenbery, Sarah Horton

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CHAPTER 8

Image

Plain Language: Creates a Conversation

How Plain Language Supports Accessibility

How to Design for Plain Language

Write for your audience

Follow plain language guidelines for writing content

Support users through their tasks

Structure the whole page for scanning and understanding

Write sentences and paragraphs for easy scanning

Write helpful links

Use language your audience is familiar with or provide definitions

Provide plain language summaries of complex content

Don’t rely on readability formulas

Usability test your content

Who Is Responsible for Plain Language?

WCAG 2.0 and Plain Language

Summary

Profile: Universal Plain Language ...

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