1Good Intentions That Never Deliver

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It is not enough to change strategies, structures, and systems, unless the thinking that produced those strategies, structures, and systems also changes.

Peter Senge, The Dance of Change

It seems quite probable, as we continue to question our current practices, that most systems of performance appraisals… will be unmasked as detrimental to human spirit.

Dick Richards, Artful Work

Abolish performance appraisal. Yes, it feels uncomfortable to say that. Appraisal represents the conventional wisdom. We’ve grown accustomed to it, in spite of its inevitable flaws. Letting go of it feels like we’re going on a course to abandon people and their needs—the need for feedback, good coaching and development, the need ...

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