5Feedback That Makes a Difference

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Ultimately, managers aren’t responsible for their people’s performance. People are responsible for their own performance. There’s feedback all around you—if you pay attention. If you’re not getting enough feedback, ask for it.

Anne Saunier, Fast Company

In any well-functioning organization, anyone ought to feel free to give anyone else feedback.

Peter Quarry, Feedback Solutions

Giving good feedback. Everyone thinks it is important. It’s what supervisors are supposed to do. If supervisors were organized like Boy Scouts, “to give good feedback” would be the first item of the official oath. And while everyone acknowledges its value and importance, timely and helpful feedback is conspicuously absent for most ...

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