13 Managing Project Issues


In This Chapter

• Learn why an effective issue management process is vital to project success

• Understand why the project manager is the most important element in the issue management process

• Understand the subtle differences between managing risks, issues, and defects

• Learn the key principles and best practices for managing project issues

• Learn which data points are essential to your issue management system

• Understand the limitations of the common Issue Log approach

Projects are dynamic, projects often deal with the “new” and the “leading edge,” and projects involve people. As a result, circumstances ...

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