13 Managing Project Issues

Image

In This Chapter

• Learn why an effective issue management process is vital to project success

• Understand why the project manager is the most important element in the issue management process

• Understand the subtle differences between managing risks, issues, and defects

• Learn the key principles and best practices for managing project issues

• Learn which data points are essential to your issue management system

• Understand the limitations of the common Issue Log approach

Projects are dynamic, projects often deal with the “new” and the “leading edge,” and projects involve people. As a result, circumstances ...

Get Absolute Beginner’s Guide to Project Management, Second Edition now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.