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Absolute Honesty
book

Absolute Honesty

by Larry Johnson, Bob Phillips
June 2003
Beginner content levelBeginner
288 pages
8h 15m
English
AMACOM
Content preview from Absolute Honesty
238 THE SIX LAWS OF ABSOLUTE HONESTY
Either way, consensus or top-down, we believe that, for a plat-
form to be relevant, the organization’s leaders must be involved. We
are reminded of something the late guru of Total Quality Manage-
ment, W. Edwards Deming, said at the beginning of one of his fa-
mous four-day quality symposiums. ‘‘If your job title is quality
coordinator, vice president in charge of quality, quality program di-
rector, or some other similar title—and your job is to lead the quality
effort in your company—find another job!’’
37
The audience responded to Deming’s comment with nervous
laughter. The room was packed with 500 people with ...
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Publisher Resources

ISBN: 9780814427248