Chapter 2

How to Acknowledge Toxic Leadership’s Presence


Acknowledging toxic leadership can be a difficult process for anyone, including academic librarians. This chapter presents steps toward recognizing it. The effects of toxic leadership in organizations and employees are exposed, and then its effects on academic libraries and user services are presented.


Toxic leadership; effects academic library; effects user service

Recognizing that there is a problem in an academic library can take some time. First comes disbelief, and then denial. These two behaviors are the first steps to realizing that things are not going as well as librarians thought. Then, other librarians who also recognize the uncivilized behavior have to be found, ...

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