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Accelerating Customer Relationships: Using CRM and Relationship Technologies™ by Ronald S. Swift

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About the Author

About the Author

Ron Swift is an internationally known consultant, author, and strategist in the areas of Customer Relationship Management, Customer Knowledge-Based Information Infrastructures, Data Warehousing, Decision Support, Executive Information Systems, Information Architectures, and the Management of Information Systems Organizations.

Ron Swift has assisted hundreds of clients on six continents to achieve their strategies and goals for over 30 years. For many years, Ron has been one of the most popular and thought provoking speakers at numerous conferences and forums for management of the world’s leading corporations and governmental organizations. ...

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