28 ◾ Accelerating Health Care Transformation
provides through- the- wall stocking. Instead of “the patient needs a portable sup-
port like a walker or a nurse’s arm in order to get to the bathroom,” there is a
support system built into the room that extends seamlessly from the bed to the
bathroom. ese and many other ideas arose from deliberate assumption busting
exercises in VMPS events. While some have since become common in healthcare
space design as others hit upon the same ideas, the fact that they can be deliberately
provoked through the use of simple group discussion tools is important. An organi-
zation that desired strategically to be an innovator need not wait for ideas to come
from others, or by happenstance.
When they are written ...