
76 ◾ Accelerating Health Care Transformation
most programs to encourage a culture for patient safety include something about a
balanced assessment of risks, an aspect that is also included in Figure 5.1 as associ-
ated with the culture for innovation. Overlap and synergy between these two efforts
is natural and should be exploited; competition between culture- development
efforts is inherently unhealthy and wasteful.
A good Virginia Mason example of this general point comes from the orga-
nization’s work to create a culture of respect for people, as advocated by leading
patient safety experts. e ten Virginia Mason foundational behaviors of respect ...