86 ◾ Accelerating Health Care Transformation
the item “continue to develop the culture for innovation” was added to the strategic
innovation plan in 2006.
In 2008, the innovation team began working with the human resources team
overseeing the organization’s annual staff survey in an effort get a more rigorous
measure of the seven dimensions, while avoiding survey fatigue. is was being
done in concert with a proposal to further strengthen the focus on the culture for
innovation by adding the goal “achieve 100% staff satisfaction on key indicators of
an innovative workplace” to the innovation strategic plan for 2009.
e survey vendor had recently dramatically pared down its set of standard
questions, from 69 to 39, and was allowing client orga ...