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Accelerating Health Care Transformation with Lean and Innovation
book

Accelerating Health Care Transformation with Lean and Innovation

by Paul E. Plsek
October 2013
Intermediate to advanced content levelIntermediate to advanced
216 pages
7h 22m
English
Productivity Press
Content preview from Accelerating Health Care Transformation with Lean and Innovation
Bringing Innovation to Daily Work ◾  117
so successful that the same ad hoc group also created another ELI that took advan-
tage of a patient’s phone call for a medication refill to offer them appointments for
needed preventive screening tests.
All of these examples are at levels 3 and 4 on the seven levels of change
(doing things better and doing away with things). ey are more properly called
improvements, rather than innovations. e key point is that by making change the
norm, through publicity about the ELI system, Virginia Mason is fostering a cul-
ture that enables more impactful and paradigm- altering innovation.
ELIs and standard work. ELIs are another example that change and standard
work are mutually supportive at Virginia Mason. As Ch ...
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Publisher Resources

ISBN: 9781482203837