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Achieve CAPM Exam Success by Frank Reynolds, Janice Preston, Diane Altwies

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CHAPTER 9 HUMAN RESOURCES

HUMAN RESOURCES MANAGEMENT

The human resources management knowledge area is directed at the project manager’s ability to build, develop, and manage a project team. It is the one knowledge area that does not have any monitoring and controlling processes. The focus of this chapter is understanding organizational structures and their impact on project success as well as the general business skills and interpersonal skills a project manager must possess to succeed.

TIP

It is important to read Appendix G in the PMBOK® Guide.

A project manager needs to understand that his or her role is not an administrative one. Project managers are general managers of a project and in that context must wear many hats and adapt to the ...

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