CHAPTER 9 HUMAN RESOURCES
HUMAN RESOURCES MANAGEMENT
The human resources management section of the PMP exam focuses heavily on organizational structures, roles and responsibilities of the project manager, team building, and conflict resolution. It has questions from the PMBOK® Guide as well as several of the publications listed in the bibliography to this study guide (Chapter 15, Appendix D).
This knowledge area stresses the importance of the project manager’s ability to manage and develop a team of individuals in a project setting.
Many of the definitions used in this knowledge area, although not widely used in many organizations, have been seen in project management literature for many years. It is important to memorize the definitions ...