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Achieve PMP Exam Success, 6th Edition

Book Description

This proven best-selling study guide, used in conjunction with PMI’s PMBOK® Guide — Sixth Edition (2017), presents all the fundamental knowledge, concepts, exercises, and practice exam questions a project manager needs to prepare for and successfully pass the Project Management Professional (PMP®) Certification Exam on the first try, while cutting study time in half.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. Foreword
  6. Preface
  7. Acknowledgments
  8. Introduction
  9. Authors’ Information
  10. Web Added Value
  11. Chapter 1 Study Tips & Assessment Exam
    1. What is a Project Management Professional (PMP)?
    2. PMP Exam Specifics
    3. Role Delineation Study
    4. Performance Domains
      1. Performance Domains and Tasks
    5. Study Tips
    6. Exam Tips
    7. Time Management During the Exam
    8. FAQs About the Exam
    9. Memorization Tips
      1. Memorization Tip for the Five Process Groups
      2. Memorization Tip for the Ten Knowledge Areas
    10. Formulas, Equations, and Rules
      1. Project Schedule Networks
      2. Normal Distribution
      3. Triangular Distribution
      4. Weighted-Average or Beta/PERT Distribution
      5. Statistical Sums
      6. Probability Distribution
      7. Earned Value Management
      8. Estimate at Completion
      9. Budget at Completion
      10. Remaining Budget
      11. Estimate to Complete
      12. Communications Channels
      13. Rule of Seven
      14. Profitability Measures
    11. Sample Study Schedule
    12. Sample Assessment Exam
  12. Chapter 2 Overview and Environment
    1. Overview and Environment
      1. Things to Know
      2. Key Definitions
    2. Projects Versus Products
      1. Relationships Between Project Management, Program Management, and Portfolio Management
      2. Projects, Programs, and Portfolios
    3. Project Management in Operations Management and Organizational Strategy
      1. Project and Development Life Cycles
      2. Stakeholder Influence
      3. Relationship of Project Life Cycle to Product Life Cycle
    4. Project Management Processes and Process Groups
      1. Initiating Process Group
      2. Planning Process Group
      3. Executing Process Group
      4. Monitoring and Controlling Process Group
      5. Closing Process Group
      6. Project Management Process Interactions
      7. Work Performance Data, Work Performance Information, and Work Performance Reports
      8. Tailoring
      9. Project Constraints
    5. Project Management Business Documents
      1. Business Value
      2. Business Case
      3. Project Benefits Management Plan
      4. Project Charter and Project Management Plan
      5. Project Success Measures
    6. Enterprise Environmental Factors (EEF)
    7. Organizational Process Assets (OPA)
    8. Organizational Systems
      1. Organization Structure Types
      2. Functional Organization
      3. Matrix Organization
      4. Project-Oriented Organization
      5. Project Management Office (PMO)
    9. Sample PMP Exam Questions on Project Management Overview
    10. Answers and References for Sample PMP Exam Questions on Project Management Overview
  13. Chapter 3 The Project Manager Role
    1. The Role of the Project Manager
      1. Things to Know
      2. Key Definitions
    2. Project Manager Roles
    3. Sphere of Influence
      1. The Project
      2. The Organization
      3. The Industry
      4. Professional Discipline
      5. Across Disciplines
    4. Competencies
      1. Technical
      2. Strategic and Business Management
      3. Leadership
    5. Performing Integration
      1. Process Level
      2. Cognitive Level
      3. Context Level
    6. Sample PMP Exam Questions on Management Processes
    7. Answers and References for Sample PMP Exam Questions on Management Processes
  14. Chapter 4 Integration
    1. Knowledge Area Tools and Techniques to Know
    2. Integration Management
      1. Things to Know
      2. Key Definitions
    3. Develop Project Charter Process
      1. Expert Judgment
      2. Brainstorming
      3. Facilitation and Conflict Management Techniques
      4. Meeting Management
      5. The Project Charter
      6. Assumption Log
    4. Case Study: The Lawrence Garage Project
      1. Case Study Overview
      2. Case Study Exercise 4-1
    5. Develop Project Management Plan Process
      1. The Project Management Plan
    6. Direct and Manage Project Work Process
      1. Project Management Information System (PMIS)
      2. Meetings
    7. Manage Project Knowledge Process
      1. Knowledge Management
      2. Information Management
      3. Interpersonal Skills
    8. Monitor and Control Project Work Process
      1. Data Analysis
      2. Decision Making
      3. Meetings
    9. Perform Integrated Change Control Process
      1. Change Control Tools
      2. Data Analysis
      3. Decision Making
    10. Close Project or Phase Process
    11. Project Management Considerations – Integration
    12. Sample PMP Exam Questions on Integration Management
    13. Answers and References for Sample PMP Exam Questions on Integration Management
    14. Case Study Suggested Solution
  15. Chapter 5 Scope
    1. Knowledge Area Tools and Techniques to Know
    2. Scope Management
      1. Things to Know
      2. Key Definitions
    3. Plan Scope Management Process
      1. Scope Management Plan
      2. Requirements Management Plan
    4. Collect Requirements Process
      1. Requirements Traceability Matrix
    5. Define Scope Process
      1. Product Analysis
      2. Project Scope Statement
      3. Case Study Exercise 5-1
    6. Create WBS Process
      1. Decomposition
      2. Work Breakdown Structure
      3. WBS Dictionary
      4. Control Accounts
      5. Case Study Exercise 5-2
    7. Validate Scope Process
      1. Validate Scope versus Control Quality
    8. Control Scope Process
    9. Project Management Considerations – Scope
    10. Sample PMP Exam Questions on Scope Management
    11. Answers and References for Sample PMP Exam Questions on Scope Management
    12. Case Study Suggested Solutions
  16. Chapter 6 Schedule
    1. Knowledge Area Tools and Techniques to Know
    2. Schedule Management
      1. Things to Know
      2. Key Definitions
    3. Plan Schedule Management Process
      1. Schedule Management Plan
    4. Define Activities Process
      1. Sequence Activities Process
      2. Precedence Diagramming Method
      3. Dependency Determination and Integration
      4. Lags and Leads
      5. Rolling Wave Planning
    5. Estimate Activity Durations Process
      1. Estimating Tools and Techniques
    6. Develop Schedule Process
      1. Schedule Network Analysis
      2. Critical Path Method
      3. Case Study Exercises 6-1 and 6-2
      4. Agile Release Planning
      5. Resource Optimization
      6. Leads, Lags, and Schedule Compression
    7. Control Schedule Process
      1. Earned Value Terms and Formulas
    8. Project Management Considerations – Schedule
    9. Sample PMP Exam Questions on Schedule Management
    10. Answers and References for Sample PMP Exam Questions on Schedule Management
    11. Case Study Suggested Solutions
  17. Chapter 7 Cost
    1. Knowledge Area Tools and Techniques to Know
    2. Cost Management
      1. Things to Know
      2. Key Definitions
    3. Plan Cost Management Process
      1. Cost Management Plan
    4. Estimate Costs Process
      1. Types of Estimates
      2. Data Analysis
      3. Decision Making
    5. Determine Budget Process
      1. Cost Aggregation
      2. Reserve Analysis
      3. Historical Information Review
      4. Funding Limit Reconciliation
      5. Financing
      6. Case Study Exercise 7-1
    6. Control Costs Process
      1. Earned Value Terms and Formulas
      2. Forecasting
      3. Reserve Analysis
      4. Crashing with Time and/or Cost Tradeoffs
      5. Case Study Exercise 7-2
    7. Project Management Considerations – Cost
    8. Sample PMP Exam Questions on Cost Management
    9. Answers and References for Sample PMP Exam Questions on Cost Management
    10. Case Study Suggested Solutions
  18. Chapter 8 Quality
    1. Knowledge Area Tools and Techniques to Know
    2. Quality Management
      1. Things to Know
      2. Key Definitions
      3. Quality Management General Concepts
      4. Quality Theories
      5. Quality Approaches
    3. Plan Quality Management Process
      1. Cost of Quality (COQ)
      2. Quality Management Plan
    4. Manage Quality Process
      1. Quality Management Tools and Techniques
      2. Data Representation Tools
      3. Quality Audits
      4. Design for X
      5. Problem Solving and Quality Improvement Methods
      6. Case Study Exercise 8-1
    5. Control Quality Process
      1. Control Quality versus Validate Scope
      2. Quality Control Tools and Techniques
    6. Project Management Considerations – Quality
    7. Sample PMP Exam Questions on Quality Management
    8. Answers and References for Sample PMP Exam Questions on Quality Management
    9. Case Study Suggested Solution
  19. Chapter 9 Resource
    1. Knowledge Area Tools and Techniques to Know
    2. Resource Management
      1. Things to Know
      2. Key Definitions
    3. Plan Resource Management Process
      1. Responsibility Assignment Matrix (RAM)
      2. Case Study Exercise 9-1
      3. Resource Management Plan
      4. Team Charter
    4. Estimate Activity Resources Process
    5. Acquire Resource Process
      1. Acquiring the Right Team
    6. Develop Team Process
      1. Communication Technology
      2. Team Building Activities
      3. Motivational Theories
      4. Individual and Team Assessments
    7. Manage Team Process
      1. Sources of Conflict
      2. Ways to Manage Conflict
      3. Leadership Styles
    8. Control Resources Process
    9. Project Management Considerations – Resources
    10. Sample PMP Exam Questions on Resource Management
    11. Answers and References for Sample PMP Exam Questions on Resource Management
    12. Case Study Suggested Solution
  20. Chapter 10 Communications
    1. Knowledge Area Tools and Techniques to Know
    2. Communications Management
      1. Things to Know
      2. Key Definitions
    3. Plan Communications Management Process
      1. Communication Requirements Analysis
      2. Communication Channels
      3. Case Study Exercise 10-1
      4. Communication Technology
      5. The Communication Model
      6. Barriers to Communication
      7. Communication Methods
      8. Interpersonal and Team Skills
      9. Communications Management Plan
      10. Case Study Exercise 10-2
    4. Manage Communications Process
      1. Communication Skills
      2. Project Management Information System
      3. Project Reporting
      4. Interpersonal and Team Skills
    5. Monitor Communications Process
    6. Project Management Considerations – Communications
    7. Sample PMP Exam Questions on Communications Management
    8. Answers and References for Sample PMP Exam Questions on Communications Management
    9. Case Study Suggested Solutions
  21. Chapter 11 Risk
    1. Knowledge Area Tools and Techniques to Know
    2. Risk Management
      1. Things to Know
      2. Key Definitions
    3. Plan Risk Management Process
      1. Utility Theory
      2. Risk Categories
      3. Risk Funding
    4. Identify Risks Process
      1. Expert Judgment
      2. Root Cause Analysis
      3. SWOT Analysis
      4. Risk Register
    5. Perform Qualitative Risk Analysis Process
      1. Risk Probability and Impact
      2. Risk Data Quality Assessment and Other Risk Parameters
      3. Risk Categorization
    6. Perform Quantitative Risk Analysis Process
      1. Representation of Uncertainty
      2. Simulation
      3. Sensitivity Analysis
      4. Decision Tree
      5. Influence Diagram
    7. Plan Risk Responses Process
      1. Risk Response Strategies for Individual Project Risk
      2. Strategies for Overall Project Risk
      3. Case Study Exercise 11-1
      4. Data Analysis
    8. Implement Risk Responses
    9. Monitor Risk Process
    10. Project Management Considerations – Risk
    11. Sample PMP Exam Questions on Risk Management
    12. Answers and References for Sample PMP Exam Questions on Risk Management
    13. Case Study Suggested Solution
  22. Chapter 12 Procurement
    1. Knowledge Area Tools and Techniques to Know
    2. Procurement Management
      1. Things to Know
      2. Key Definitions
    3. Plan Procurement Management Process
      1. Contract Types
      2. Fixed Price Contracts
      3. Cost Reimbursable Contracts
      4. Time and Material Contracts
      5. Make-or-Buy Analysis
      6. Market Research
      7. Source Selection Analysis
      8. Procurement Management Plan
      9. Procurement Strategy
      10. Bid Documents
      11. Procurement Statement of Work
      12. Source Selection Criteria
    4. Conduct Procurements Process
      1. Bidder Conferences
      2. Case Study Exercise 12-1
      3. Procurement Negotiations
      4. Negotiation Tactics
      5. Agreements
    5. Control Procurements Process
      1. Claims Administration
    6. Project Management Considerations – Procurement
    7. Sample PMP Exam Questions on Procurement Management
    8. Answers and References for Sample PMP Exam Questions on Procurement Management
    9. Case Study Suggested Solution
  23. Chapter 13 Stakeholders
    1. Knowledge Area Tools and Techniques to Know
    2. Stakeholder Management
      1. Things to Know
      2. Key Definitions
    3. Identify Stakeholders Process
      1. Stakeholder Analysis
      2. Power/Interest Grid
      3. Salience Model
      4. Stakeholder Cube
      5. Direction of Influence
      6. Case Study Exercise 13-1
      7. Stakeholder Register
    4. Plan Stakeholder Engagement Process
      1. Stakeholder Engagement Assessment
      2. Stakeholder Engagement Plan
    5. Manage Stakeholder Engagement Process
      1. Techniques for Managing Stakeholder Expectations
      2. Team Ground Rules
      3. Case Study Exercise 13-2
    6. Monitor Stakeholder Engagement Process
    7. Project Management Considerations – Stakeholders
    8. Sample PMP Exam Questions on Stakeholder Management
    9. Answers and References for Sample PMP Exam Questions on Stakeholder Management
    10. Case Study Suggested Solutions
  24. Chapter 14 Final Exam
    1. Sample Final Exam
  25. Chapter 15 Appendices
    1. Appendix A—Sample Assessment Exam Answers and References
    2. Appendix B—Sample Final Exam Answers and References
    3. Appendix C—Glossary
    4. Appendix D—Bibliography