© CA 2019
John OrvosAchieving Business Agilityhttps://doi.org/10.1007/978-1-4842-3855-4_4

4. Agile Business Realization

John Orvos1 
Belle Mead, New Jersey, USA

Your successful pilot, during the shine-the-light stage, demonstrated an agile business in action, with a customer-centered operating model that delivers customer value quickly and enables the company to compete with agile digital disruptors. The executives have seen the light: they witnessed the ability to solve the company problem on a small scale by delivering customer value quickly. You reached a tipping point with this successful prototype and there is general optimism, with everyone seeing the benefits of an agile business, a customer-centered operating model, in action.

Even when ...

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