Finding the First Problem
Sorting Through the Mess
Linda was happy that the meeting had gone so well. Now came the tough task of trying to identify a pilot where they could demonstrate all the transformational change that had been presented to Davis in a way that would actually provide value to customers. Linda asked Chuck, Howard, Josanna, and Steve to bring together all the information about the current portfolio of work that they had in IT, so they could begin to sort through any of the opportunities that might be suitable for a pilot.
Linda opened the meeting by saying, “I’m open ...