Achieving Success in Nonprofit Organizations

Table of contents

1. Cover
2. Title
3. Half Title
4. Copyright
5. Dedication
6. Abstract
7. Contents
8. List of Figures
9. List of Tables
10. Preface
11. Chapter 1 Introduction
12. Section 1: Living the Mission
13. Chapter 2 Developing and Living Your Mission
14. Chapter 3 Noses In, Fingers Out: The Board’s Role in Achieving Success
15. Chapter 4 Walking the Talk: Serving Stakeholders with Ethics, Values, and Governance
16. Chapter 5 Community Engagement
17. Section 2: Making Good Decisions
18. Chapter 6 Innovation: Creating New Products and Services
19. Chapter 7 Making Good Decisions Using Data
20. Chapter 8 Portfolio Management
21. Chapter 9 Leveraging Information Technology
22. Section 3: Getting Things Done
23. Chapter 10 Financial Management
24. Chapter 11 Change Management
25. Chapter 12 Planning and Managing Projects More Effectively
26. Chapter 13 Sponsoring Projects
27. Section 4: Developing Your Team
28. Chapter 14 Creating Value Through Human Resources
29. Chapter 15 Total Quality: Integrating Customer, Employee, and Process Voices
30. Chapter 16 A Strengths- - Based Approach for Managing Your People
31. Chapter 17 Creating a Sense of Employee Ownership: Lessons From Worker-Owned Cooperatives
32. Concluding Comments
33. Appendix: Our Research Process
34. Index
35. Ad