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Achieving Transformational Change in Academic Libraries by Stephen Mossop

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8

Transforming library services: the University of Central Lancashire experience

Jeremy Andrew,     Head of Library Services, University of Central Lancashire

Abstract:

This case study outlines the changes made to the library building at the University of Central Lancashire (UCLan) in Preston between 2008 and 2010, the rationale behind the changes and the processes followed in order to achieve rapid change. It describes how the design of the library was agreed, revised, implemented and, most importantly, received by the academic community, and considers the impact the changes have had on the usage of the library and the subsequent realignment of staffing duties to meet the demands of the new service.

Key words

cultural change

structural ...

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