Questioning and Reflection Process

By focusing on the right questions rather than the right answers, action learning focuses on what one doesn't know as well as what one does know. Action learning tackles problems by first asking questions that clarify the exact nature of the problem, then reflecting and identifying possible solutions, and finally taking action.

Action learning employs the formula L = P + Q + R; where: Learning is equal to Programmed Instruction (that is, knowledge in current use, in books, in one's mind, in organization's memory, and so on), plus Questioning (fresh insights into what is not yet known), plus Reflection (recalling, thinking about, pulling apart, making sense, trying to understand).

For example, where L is discovering ...

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