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Active Listening: Improve Your Ability to Listen and Lead, Second Edition, 2nd Edition
book

Active Listening: Improve Your Ability to Listen and Lead, Second Edition, 2nd Edition

by Center for Creative Leadership
September 2019
Intermediate to advanced content levelIntermediate to advanced
68 pages
42m
English
Center for Creative Leadership
Content preview from Active Listening: Improve Your Ability to Listen and Lead, Second Edition, 2nd Edition

BARRIERS TO ACTIVE LISTENING

Most people would see some of the skills and behaviors associated with active listening as basic courtesy (not interrupting, for example). But other active listening skills (such as asking clarifying questions) are less familiar and may require instruction and practice. Leaders who seek to improve their active listening skills may face a number of barriers.

The Image of Leadership

The role of listening may contradict common cultural notions of what a leader is. In a society that values leaders who are action-oriented, charismatic, visionary, and directive, the expectation is that leaders should have the answers, call the shots, and do all the talking. This emphasis on the performance of leaders cuts into their ability ...

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Publisher Resources

ISBN: 9781604919370