Active Listening: Improve Your Ability to Listen and Lead, Second Edition, 2nd Edition
by Center for Creative Leadership
Suggested Resources
Barker, L. L., & Watson, K. W. (2000). Listen up: How to improve relationships, reduce stress, and be more productive by using the power of listening. New York, NY: St. Martin’s Press.
Center for Creative Leadership (2018). Better conversations every day. Greensboro, NC: Center for Creative Leadership. https://www.ccl.org/leadership-solutions/coaching-services/better-conversations-every-day/
Center for Creative Leadership (2019). Feedback that works: How to build and deliver your message (2nd ed.) Greensboro, NC: Center for Creative Leadership.
Kiewitz, C., Weaver, J. B., Hans-Bernd, B., & Weimann, G. (1997). Cultural differences in listening style preferences: A comparison of young adults in Germany, Israel, and the United ...